Microsoft Dynamics 365

Microsoft Dynamics 365 is a next-gen intelligent cloud-based business application that allows organisations to grow and evolve and cater to the needs of their customers and capture new opportunities.

Dynamics 365 is a one of a kind software that unifies ERP and CRM that otherwise operate in silos to help optimize business operations. It features specific apps for every business processes including sales, customer service, field service, operations, project service automation, and marketing.

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Microsoft Dynamics 365 Overview

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Microsoft Dynamics 365 Overview

Dynamics 365, with in-built insights, intelligence, and workflow can help your company in becoming more agile. It leverages the common data model to ensure consistency, interoperability, and extensibility, supporting the evolution of your business from legacy systems.

INTELLIGENT

Built-in intelligence that simplifies and analyse data from multiple sources to guide employees towards achieving optimal outcomes.

PRODUCTIVE

Seamless dynamics 365 integration with familiar tools such as Outlook and Excel, empowering employees and helping improve the overall productivity.

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Financial & Operations

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Financial & Operations

Microsoft Dynamics 365 for Finance and Operations is Microsoft’s business application that assists make smarter decisions making within the organization through in-depth and real-time insights and intelligence.

TRANSFORM BUSINESS FASTER

Helping businesses adapt quickly to altering market needs and stay competitive by redesigning processes without disrupting operations.

GROW AT YOUR PACE

Providing companies, the flexibility to modernise their business operations at the pace that works for them together with the ability to do business from anywhere at any time.

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Sales

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Sales

Microsoft Dynamics 365 for Sales provides sellers key insights about their customers. Armed with such crucial information, the sellers can take necessary actions to strengthen relationships with their customers, improve sales, and reduce costs.

GROW BUSINESS

Provides instant access to customers’ data such as email interactions and purchasing history at fingertips that helps in anticipating future opportunities and sell more effectively.

STAY FOCUSED

Reduces distractions and helps prioritise business needs in the fast-paced yet complex sales environment, resulting in quicker deal closures and increased revenue.

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Customer Service

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Customer Service

Microsoft Dynamics 365 for Customer Service provides omnichannel support that ensures consistent experiences across any combination of self and assisted service engagements. Every agent receives complete information about the customer to ensure first-time resolution for uber customer satisfaction.

EMPOWER AGENTS

Built-in intelligence provides agents with relevant information at their fingertips that enables them to deliver more personalised and effective service.

EARN LOYALTY

Deliver quick and personalised answers to every customer question on any channel, even on the go, to add value to every interaction.

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Project Service Automation

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Project Service Automation

Microsoft’s integrated project management software is an end-to-end solution for sales, planning, resourcing, delivery, and billing. It enables companies to complete projects on time and within budget while increasing employee productivity.

DEEPEN ENGAGEMENT

Develop positive customer relationships through a predictable customer-response engagement model that delivers consistent value-added projects.

OPTIMIZE GROWTH

Innovative dynamic 365 solutions in service offerings leverage actionable insights and industry trends to help make informed, timely investments and optimize resources.

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Field Service Automation

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Field Service Automation

Microsoft Dynamics 365 for Field Service Automation helps with advanced scheduling, resource optimization, and mobile enablement capabilities. In-built advanced analytics allows organizations to move from a costly break-fix model to a never-fail service model, keeping customers as the focal point of their business.

CUSTOMER FIRST

Built-in intelligence helps to understand customer concerns instantly and deliver first-time resolution, which improves brands’ loyalty.

EMPOWER ORGANIZATIONS

Reduce operational costs and deliver positive onsite experiences by optimizing the schedule and using remote troubleshooting, sending a technician only when it is a critical issue.

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REQUEST A PERSONALIZED DEMO

Get a customised Dynamics 365 demo, with your business data as the sample, to learn how various Dynamic 365 services can fulfil your business requirements.

 

Why Dynamics Square?

Dynamics Square is a leading Microsoft Dynamics 365 Partner offering services, providing top-notch technology solutions and services in some of the leading Australian cities namely Sydney, Melbourne, Perth, and Brisbane. We leverage market-leading technologies, consultants, processes and proven methodologies to drive your businesses’ digital transformation. Thanks to our unwavering focus towards quality, we have a resounding client-base not just in Australia but also in other parts of the world.

Microsoft Business Solutions - Dynamics Square

Years of Expertise

Our years of expertise helps us to align ourselves with our customer’s business needs, expectations with Microsoft Business Solutions.

Microsoft Dynamics CRM Support - Dynamics Square

In-depth Knowledge

Our in-depth knowledge of products, technology, and Industry helps us to design the solution that align with our customer’s business needs.

microsoft dynamics support

Subject Matter Experts

Our highly experienced team of Professionals having the collective experience of over hundreds of successful Project implementations.

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