Microsoft Dynamics 365
Microsoft Dynamics 365 is a next-gen intelligent cloud-based business application that allows organisations to grow and evolve and cater to the needs of their customers and capture new opportunities.
Dynamics 365 is a one of a kind software that unifies ERP and CRM that otherwise operate in silos to help optimize business operations. It features specific apps for every business processes including sales, customer service, field service, operations, project service automation, and marketing.
Microsoft Dynamics 365 Overview
Dynamics 365, with in-built insights, intelligence, and workflow can help your company in becoming more agile. It leverages the common data model to ensure consistency, interoperability, and extensibility, supporting the evolution of your business from legacy systems.
Built-in intelligence that simplifies and analyse data from multiple sources to guide employees towards achieving optimal outcomes.
Seamless Microsoft Dynamics 365 integration with familiar tools such as Outlook and Excel, empowering employees and helping improve the overall productivity.
Financial & Operations
Microsoft Dynamics 365 for Finance and Operations is Microsoft’s business application that assists make smarter decisions making within the organization through in-depth and real-time insights and intelligence.
Transform Business Faster
Helping businesses adapt quickly to altering market needs and stay competitive by redesigning processes without disrupting operations.
Grow at Your Pace
Providing companies, the flexibility to modernise their business operations at the pace that works for them together with the ability to do business from anywhere at any time.
Microsoft Dynamics 365 for Sales provides sellers key insights about their customers. Armed with such crucial information, the sellers can take necessary actions to strengthen relationships with their customers, improve sales, and reduce costs.
Provides instant access to customers’ data such as email interactions and purchasing history at fingertips that helps in anticipating future opportunities and sell more effectively.
Reduces distractions and helps prioritise business needs in the fast-paced yet complex sales environment, resulting in quicker deal closures and increased revenue.
Microsoft Dynamics 365 for Customer Service provides omnichannel support that ensures consistent experiences across any combination of self and assisted service engagements. Every agent receives complete information about the customer to ensure first-time resolution for uber customer satisfaction.
Built-in intelligence provides agents with relevant information at their fingertips that enables them to deliver more personalised and effective service.
Deliver quick and personalised answers to every customer question on any channel, even on the go, to add value to every interaction.
Project Service Automation
Microsoft’s integrated project management software is an end-to-end solution for sales, planning, resourcing, delivery, and billing. It enables companies to complete projects on time and within budget while increasing employee productivity.
Develop positive customer relationships through a predictable customer-response engagement model that delivers consistent value-added projects.
Innovative dynamic 365 solutions in service offerings leverage actionable insights and industry trends to help make informed, timely investments and optimize resources.
Field Service Automation
Microsoft Dynamics 365 for Field Service Automation helps with advanced scheduling, resource optimization, and mobile enablement capabilities. In-built advanced analytics allows organizations to move from a costly break-fix model to a never-fail service model, keeping customers as the focal point of their business.
Built-in intelligence helps to understand customer concerns instantly and deliver first-time resolution, which improves brands’ loyalty.
Reduce operational costs and deliver positive onsite experiences by optimizing the schedule and using remote troubleshooting, sending a technician only when it is a critical issue.
Why Dynamics Square?
Dynamics Square is a leading Microsoft Dynamics 365 Implementation Partner offering services, providing top-notch technology solutions and services in some of the leading Australian cities namely Sydney, Melbourne, Perth, and Brisbane. We leverage market-leading technologies, consultants, processes and proven methodologies to drive your businesses’ digital transformation. Thanks to our unwavering focus towards quality, we have a resounding client-base not just in Australia but also in other parts of the world.
Years of Expertise
Our years of expertise helps us to align ourselves with our customer’s business needs, expectations with Microsoft Business Solutions.
Our in-depth knowledge of products, technology, and Industry helps us to design the solution that align with our customer’s business needs.
Subject Matter Experts
Our highly experienced team of Professionals having the collective experience of over hundreds of successful Project implementations.