Microsoft Dynamics 365 Pricing & Licensing

Microsoft Dynamics 365 comes with transparent pricing & licensing options, allowing you to choose what works best for your business. Whether you need a full suite of modules or just a few, we give you options to choose from.

Selecting the right licensing plan can be quite challenging. With multiple licensing options available, it’s crucial to comprehend which plan is best suited to your business requirements. The licensing plans are based on a per user per month basis. Each plan has its features and benefits, and our team of experts can help you navigate the licensing options to find the best fit for your business.

Microsoft Dynamics 365 pricing is based on the subscription model, with a range of plans and modules available to choose from. A user can easily scale up or down the subscription plans as their business evolves. There are no hidden charges, giving you greater control over your budget and cash flow.

Contact our Dynamics 365 consultants today to find out more about Microsoft Dynamics 365 Pricing and Licensing.

What is Microsoft Dynamics 365? 

Microsoft offers a robust suite of integrated ERP & CRM software solutions, known as Microsoft Dynamics 365, to seamlessly manage all your business operations. It combines various apps and functionalities to effectively help businesses manage their complex operations and customer relationships.

It has an array of applications such as Finance, Supply Chain Management, Sales, Marketing, Customer Service, Field Service, Human Resources, and Commerce. All the applications are integrated, providing a unified platform for managing different aspects of a business.

Dynamics 365 Solutions: Core Features & Capabilities

Dynamics 365 is a product suite of enterprise solutions including ERP solutions to transform the back-end operations by streamlining the business operations and CRM solutions to support the front-end operations for improving customer experience. By combining various applications, Dynamics 365 offers futuristic CRM and ERP solutions that operate as a single system yet allow individual application use.

Dynamics 365 comprises the following major modern and powerful business solutions:

Major Dynamics 365 ERP Solutions

  • Dynamics 365 Business Central 
  • Dynamics 365 Finance
  • Dynamics 365 Supply Chain Management
  • Dynamics Project Operations
  • Dynamics 365 Commerce
  • Microsoft Dynamics 365 Human Resource

Major Dynamics 365 CRM Solutions

  • Dynamics 365 Sales
  • Dynamics 365 Marketing
  • Dynamics 365 Customer Service
  • Dynamics 365 Field Service

Microsoft Dynamics 365 Business Central 

The Business Central ERP solution is specifically designed for small or medium-sized businesses to manage their day-to-day accounting activities. It is a unified, easy-to-use, and customisable platform that can easily be integrated with other Microsoft apps to enhance efficiency.

Microsoft Dynamics 365 Finance

Dynamics 365 Finance is an advanced automated ERP system helping medium & large-size enterprises to automate their financial aspects. Using this ERP solution, you can forecast accurate future budgeting that further helps you to maintain financial stability. Besides, it enables you to have clear visibility into your business finances.

Microsoft Dynamics 365 Supply Chain Management

This tool sets its sights on revolutionising the entire supply chain process by increasing automation and driving greater efficiency. You get access to real-time predictive analytics in all aspects of supply chain business, including planning, stock, production, and transportation. In this manner, you can improve product quality while enhancing profitability.

Microsoft Dynamics Project Operations

This ERP solution helps businesses streamline their project planning, resource management, and accounting. The business development team can efficiently and systematically manage their projects with real-time analytics and time-tracking features to meet the delivery goa

Microsoft Dynamics 365 Commerce

It lets your organisation get real-time visibility into the manufacturers, retailers, and distributors' activities. Besides, it leverages AI capabilities to streamline and efficiently manage the entire supply chain, like order fulfilment, warehousing, transportation, and inventory management. 

Microsoft Dynamics 365 Sales

Dynamics 365 Sales is a comprehensive sales management tool enabling businesses to smoothen sales and lead management. It also offers numerous advanced functionalities such as sales forecasting and pipeline analysis to make data-driven decisions. As a result, the sales team can close the deal faster.

Dynamics 365 Marketing

If a business wants to create a personalised event-triggered marketing campaign, nothing could be better than Microsoft Dynamics 365 Marketing. It gives you real-time insights by triggering all your marketing campaigns based on the prospect's or customer's behaviour. 

Dynamics 365 Customer Service

Dynamics 365 Customer Service enables businesses to know all the ins and outs of customers’ preferences, behaviour, and interests, ultimately you earn customers’ trust for life. It also provides you with AI-driven embedded analytics and insights to ameliorate customer gratification.

Microsoft Dynamics 365 Human Resource 

This robust solution enables the HR department to manage the employees' tasks like a piece of cake. Also, they can manage all the company's recruitment-related workflows, leaves, performances, hikes, and training programs easily. Moreover, this platform integrates with LinkedIn, making the recruitment process a breeze.

Microsoft Dynamics 365 Licensing Types: Let’s Figure out the Right Access for Users

Users can access the capabilities of Dynamics 365 if they have purchased the subscription license. There are multiple licenses and the type of license in which you should invest depends on the level of access you need. The subscription license has 3 major types, which we are going explain in detail below:

User Subscription License

The most prevalent purchased license among users is a “Name User” license. Under this type, every user must have their own login credentials. The users who have SL can easily access the services through multiple devices. This user SL is further classified into three sub parts. Let’s discuss them in detail:

Full User

Full Users are individuals whose work requires the utilisation of feature-rich business applications. Examples include the sales team, customer service representatives, finance employees, controllers, and supply chain managers. In the past, these users have been referred to as Professional Users or Power Users. Full Users are licensed with a Dynamics 365 Application subscription.

Team Member

Team Member licenses allow users to access and view Dynamics 365 data produced by Dynamics 365 Unified Operations and Dynamics 365 Customer Engagement Applications. To administer and configure individual Team Member applications, at least one full Dynamics 365 user must be assigned to the tenant.

Team Member licenses are compatible with a wide range of Dynamics 365 applications, granting users the following rights:

Customer Engagement Unified Operations
Create, view, update, and delete contacts, activities, tasks, and notes To record any type of time. To record any type of expense. Manage personal employee information. Manage direct employee and candidate activities for hiring, onboarding, and human resources. Create requisitions
Record time and expense for Dynamics 365 for Project Service Automation and apply for projects Create or edit the items related to the following capabilities: quality control and departmental budgets. approval of time, expense, and invoices
Update personal employee information. User reporting and dashboards. Participate as an end-consumer of Dynamics 365 services, such as responding to surveys This only applies to entities that sit on the Common Data Service Platform (Talent – Attract). Customisation is only allowed if it does not result in a change to the core purpose of the specified scenario
A Team Members application module may not be customised with more than 15 custom entities available to the Dynamics 365 Team license.

Customisation is only allowed if it does not result in a change to the core purpose of the specified scenario

Team Members application module may not be customised with more than 15 custom entities available to the Dynamics 365 Team license

Dynamics 365 Unified Operations – Activity

This is exclusively for Unified Operations applications and is designed for users needing greater capabilities than the Team Members license but without the full user rights. Dynamics 365 Unified Operations - Activity use rights encompass all Dynamics 365 Team Members user rights and additionally provide the right to:

  • Approve all activity-related transactions.
  • Create or edit the items related to warehousing, receiving, shipping, orders, vendor maintenance, and all budgets.
  • Operate a Point-of-Sale (POS) device, store manager device, shop floor device, or warehouse device.

Device Subscription License

Device SL enables multiple users to access a licensed device with their own logins, eliminating the requirement for separate User SLs. Customer Engagement device licenses provide full device access with the same rights as equivalent user licenses, whereas Operations device licenses offer limited access with a subset of Unified Operations capabilities.

Tenant-Based Subscription License

Under this, users can purchase one license for the entire tenant. Individual user license is unnecessary as the usage is shared among all users who access the application.

Microsoft Dynamics 365 Pricing Structure

The investment in the Dynamics 365 platform is worthwhile as they offer you the opportunity to pay for the application your business wants to use. In simple terms, you can invest in only a single application that can drive growth to your business.

With this offering, a business can easily cut down their waste expenses and put them to another significant use. Moreover, the license distribution process for Microsoft Dynamics 365 and its application is different. As it is flexible and relies on the app.

Dynamics 365 ERP Pricing Plans

Dynamics 365 Business Central
Dynamics 365 Business Central Essentials Dynamics 36 Business Central Premium Dynamics 365 Business Central Team Members
$104.80 per user per month $149.70 per user per month $12 per user per month
Dynamics 365 Finance, Supply Chain Management & Commerce (Per user per month)
Dynamics 365 Finance Dynamics 365 Supply Chain Management Dynamics 365 Commerce
$247.10 $247.10 $247.10
Dynamics 365 Human Resource (Per user per month)
Dynamics 365 Human Resources Dynamics 365 Human Resources Self Service
$247.10 $5.50

Dynamics 365 Customer Engagement or CRM Pricing Plans

Dynamics 365 Sales (Per user per month)
Dynamics 365 Sales Professional Dynamics 365 Sales Enterprise Dynamics 365 Sales Premium
$89.20 $130.40 $185.40
Dynamics 365 Marketing (Per tenant per month)
Dynamics 365 Customer Service (Per user per month)
Dynamics 365 Customer Service Professional Dynamics 365 Customer Service Enterprise
$68.70 $130.40
Dynamics 365 Field Service (Per user per month)

*All licenses above are on per user per month basis except for Marketing

Contact Dynamics 365 Consultants

If you are looking for an expert opinion on your Dynamics 365 implementation, inclusive of its pricing and licensing structures, look no further than Dynamics Square. Our team of experienced Dynamics 365 Consultants in Australia can help you choose the right plan and licensing.

Most noteworthy, while choosing the Dynamics 365 plan, ensure that you go through all the plans meticulously. Check all details including the number of users access available, and various other additional capabilities.

By investing a good amount of time in comprehending the structure of Microsoft Dynamics 365 Pricing and Licensing, you can make informed decisions. In this manner, a business can easily attain all its goals & get an edge across the market.

Grow More with Dynamics Square

Frequently Asked Questions

1. What is Microsoft Dynamics 365?

2. What is the difference between Dynamics 365 Business Central License types?

3. How do you buy Microsoft Dynamics 365 in Australia?

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