MPG Business Information Systems Pvt. Ltd. trading as Dynamics Square (“Dynamics Square”, “we”, “our”, or “us”) ABN: 91 604 850 222 Dynamics Square respects your privacy and is committed to protecting the personal information we collect, hold, and process. This Privacy Policy explains how we collect, use, store, disclose, and protect personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
This policy applies to all personal information collected:
- through our website https://www.dynamicssquare.com.au, and
- through any other interactions you have with us, whether online or offline, including sales, consulting, support, recruitment, and partner engagements.
Dynamics Square may update this policy from time to time. You should review this page periodically to ensure you are aware of any changes.
Effective date: 18 May 2026
1. What Personal Information We Collect
We may collect personal information that is reasonably necessary for our business operations, including but not limited to the following categories.
(a) Identity and Contact Information
- Full name
- Job title and business role
- Company or organisation name
- Business email address
- Business telephone number
- Business or billing address
(b) Client and Engagement Information
- Enquiries, demo requests, and consultation requests
- Scope, requirements, and project related information
- Statements of Work (SOWs), contracts, and service documentation
- Licensing, subscription, and support related information
- Records of meetings, workshops, and advisory sessions
(c) Transaction Information
- Proposal and quotation details
- Invoicing and payment confirmation information
- Bank details (for refunds or authorised transactions only)
- Referral or partner attribution details
(a) Identity and Contact Information
We may collect information relating to communications with you, including:
- Emails, web forms, and support tickets
- Sales calls and customer support conversations
- Chat messages and video meeting correspondence
- Internal notes created by our employees or authorised contractors
(e) Technical & Usage Information
When you visit our website, we may automatically collect technical information such as:
- IP address
- Browser type and version
- Device type and operating system
- Pages viewed and time spent on pages
- Referring websites
- Approximate geographic location
This information helps us operate, secure, and improve our website and digital services.
2. Sensitive Information
Dynamics Square does not intentionally collect sensitive information. Sensitive information includes information or opinions about an individual’s:
- racial or ethnic origin
- political opinions or memberships
- religious or philosophical beliefs
- trade union or professional association memberships
- sexual orientation or practices
- criminal record
- health, genetic, or biometric information
We do not collect credit card details or banking credentials via phone, email, text message, or chat. If any person purporting to represent Dynamics Square requests such information, please report this immediately using the contact details set out in this policy.
3. How We Collect Personal Information
We may collect personal information in several ways, including when you:
- submit an enquiry, demo request, or contact form on our website
- communicate with us via email, phone, chat, or video conferencing
- engage with our consulting, implementation, or support services
- attend meetings, webinars, or events organised or hosted by us
- interact with our cloud based telephony or CRM platforms
- apply for employment or subcontracting opportunities
- subscribe to newsletters, updates, or marketing communications
Cookies & Website Analytics
Our website uses cookies and similar tracking technologies to:
- recognise returning visitors
- analyse website traffic and usage patterns
- improve performance, functionality, and user experience
You may adjust your browser settings to refuse cookies; however, some website features may not function correctly.
4. How We Use Personal Information
We may use personal information for legitimate business purposes, including to:
- respond to enquiries and provide requested information
- deliver consulting, licensing, implementation, and support services
- manage client relationships and contractual obligations
- maintain internal records and business administration
- improve our systems, services, and cybersecurity posture
- detect and prevent misuse, fraud, or security incidents
- comply with legal, regulatory, and professional obligations
Recruitment
Where personal information is provided for employment or subcontracting purposes, we may use that information to:
- assess applications
- verify qualifications and experience
- manage recruitment and onboarding processes
Marketing Communications
We may use your contact information to:
- communicate service updates, insights, or events
- send marketing or promotional material relevant to our services
You may opt out of marketing communications at any time by using the unsubscribe mechanism or contacting us directly.
5. Disclosure of Personal Information
We may disclose personal information where reasonably necessary for business or legal purposes, including to:
- employees, authorised contractors, and subcontractors
- IT, CRM, cloud hosting, and security service providers
- Microsoft and Microsoft authorised partners (where required for service delivery)
- professional advisers such as lawyers, accountants, auditors, and insurers
- marketing, analytics, and communications service providers
- government authorities or regulators where required by law
We do not sell, rent, or trade personal information to third parties.
6. Overseas Disclosure – Do We Transfer Information Overseas?
Any information provided to Dynamics
Square may be transferred to, stored, or processed at destinations outside Australia.These overseas recipients may be located in countries including, but not limited to, India,Singapore, the United Kingdom and the United States, or other countries where our service providers operate.
This may occur where our technical team, implementation team, support teams, subcontractors, cloud platforms, Microsoft services, authorised service providers, suppliers, agents, partners, related companies, or third-party service providers operate or store data on our behalf.
As a result, personal information we collect may be accessed or processed by staff or third parties located outside Australia to support our business operations and technology platforms.
Where we disclose personal information to overseas recipients, we take reasonable steps to ensure that those recipients handle personal information in a manner consistent with the Australian Privacy Principles under the Privacy Act 1988 (Cth), unless an exception under that law applies.
However, the transmission and storage of information via the internet is not completely secure. While we take reasonable steps to protect personal information and work with reputable service providers, we cannot guarantee the absolute security of personal information stored or transmitted electronically, including where it is transferred overseas. Dynamics Square may also store personal information in the ‘cloud’ which may mean that it resides on servers which are situated outside Australia.
By using our website or providing personal information to us, you acknowledge that your personal information may be transferred to overseas recipients as described in this Privacy Policy.
If you have any questions about overseas disclosures, please contact us using the details provided in this policy. If you do not agree with the transfer of your personal information outside Australia, you should refrain from providing personal information to us.
7. Data Security
Dynamics Square takes reasonable steps to protect personal information from:
- misuse
- loss
- unauthorised access
- modification or disclosure
Our safeguards include:
- secure cloud infrastructure
- access controls and role based permissions
- encryption and secure communications
- firewalls and cybersecurity monitoring
- staff confidentiality and security obligations
While we take reasonable precautions, no system can guarantee absolute security.
8. Data Retention
We retain personal information only for as long as reasonably necessary to:
- provide services
- meet legal and contractual obligations
- resolve disputes
- enforce agreements
When information is no longer required, we securely destroy or permanently de identify it.
9. Access and Correction
You may request access to, or correction of, personal information we hold about you. We may need to verify your identity before responding to requests. Requests can be made using the contact details below.
10. Children’s Privacy
Our website is not intended for use by children, and we do not knowingly collect personal information from children. If you believe that a child has provided personal information to us, please contact us immediately so that we can take appropriate steps to remove such information.
11. Privacy Complaints
If you believe we have breached the Australian Privacy Principles or mishandled your personal information, please contact us.
We will investigate the complaint and respond within a reasonable timeframe. If unresolved, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).