Customer
Vivin Imports
Products and Services
- Azure
- Microsoft Dynamics NAV (Business Central)
- Microsoft Dynamics 365 Customer Engagement
- Microsoft 365
- Power BI
- Azure Services
Industry
Wholesale Distribution (Furniture)
Organization Size
Medium (100-150 employees)
Country
Australia
Download
"We chose Dynamics Square for their industry knowledge and expertise in Trade & Distribution, Finance & Costing, and Customer Service. Their competence gave us confidence in timely project delivery without cost overruns."
Davinder Singh, Finance Head – Vivin Imports
Vivin is a major furniture importer and wholesaler based in Wetherill Park, NSW. They specialize in contemporary furniture from India, China, Vietnam, Malaysia, and Indonesia. They supply Australia’s major furniture retailers with innovative and exclusive products.
Situation
Vivin Imports faced challenges due to obsolete systems/tools causing inaccurate inventory checks, delayed deliveries, and ineffective customer support, hindering business growth. The company struggled to track sales orders and implement procurement strategies, leading to revenue loss.
Solution
Dynamics Square analyzed Vivin Imports' challenges and implemented Microsoft Enterprise Solutions, including Dynamics NAV, Dynamics 365, Office 365, Power BI, and Azure Cloud. They provided consulting, implementation, and support services, with a focus on user-friendly interface, seamless integration, and lower recurring costs.
Impact
Dynamics Square's implementation of Microsoft Enterprise Solutions resulted in significant improvements for Vivin Imports, including streamlined material planning and procurement, simplified financial management, and enhanced customer experience. The implementation also reduced operational costs and allowed Vivin Imports to focus on business expansion and profitability.