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Core Capabilities

Dynamics Square has years of experience in dealing with the most complicated implementation, upgrade services and providing you support for all Microsoft ERP CRM related queries. Connect today to

Improve Businesses Processes

Improve businesses processes

Increase User Skills

Increase user skills

Minimize Downtime

Minimize downtime

Accelerate Changes

Accelerate changes

Seamless Transition

Seamless Transition

Support Services

Team Dynamics Square offers a variety of support services based on customer needs and demands over the years. We assess the upcoming Dynamics 365 updates, both in terms of impact (risks) and benefits you can gain from the new features and functionality. These service options also come with faster response and resolution times and include continuous monitoring of your system for optimal Dynamics 365 performance.

Dynamics Square offers its comprehensive solutions and services on the following solutions:

SharePoint Labs

SharePoint Labs

PowerApps

PowerApps

SQL Database Auditing

SQL Database Auditing

Azure SQL Database

Azure SQL Database

Determined to Deliver Distinguished Support

Dynamics Square has a long history of providing best-in market support services to its customers. Our reputation among our customers for the managed services offered by Dynamics Square has been actively soaring high.

Technical Support

Calling and chat services for fixing all types of issues related to Dynamics 365 Business Suite.

Consultation

Our trained technicians handle the complications of configurations, implementations and so on.

Report Development

With our D365 solutions customizations, you can easily generate reports for smarter decisions.

Integrations

Businesses can integrate Dynamics 365 with other business solutions for enhanced productivity.

Customizations

Streamline critical business processes and collaborations by including customizations in D365.

Exclusive Webinars

Enhance customer experience with exclusive webinars by experts, get insights of new features.

Our Developed Solutions

Dynamics Square’s subscription packages give you access to select apps and packaged solutions.

System Updates

With Dynamics Square, keep your system regularly updated by focusing on system growth.

Gold-Level Support Partner for your Business

The team is working hard, every day to ensure that our customers receive best Microsoft services at affordable prices. These numbers speak volumes about our professionalism and why our customers love us!

Client Retention Rate

99%

Client Retention Rate

Support Tickets Resolved

4,696

Support Tickets Resolved

Issues Resolved within 24 Hours of Notice

92%

Issues Resolved within 24 Hours of Notice*

Hours of Support Development

10,000+

Hours of Support Development

Empowering you to Be the Best

Dynamics Square is the Gold Certified Partner of Microsoft Dynamics Business Solution since a long time. We humbly boast of having successfully carried out multiple complex implementations. Our customers trust us because we guarantee the following:

24x7 Online Support

24x7 Online Support
Portal

Dedicated Support Consultants

30+ Dedicated Support
Consultants

Support Centers in Australia, India and North America

Support Centers in Australia, India and North America

Priority Handling

Priority Handling

Access to Microsoft certified Resources and SMEs

Access to Microsoft certified Resources and SMEs

CRM based application

CRM based application

Centralized Complaint Management and Redressal

Centralized Complaint Management and Redressal

Categorized User and Complaint Management

Instant Solution and Escalation Process

Instant Solution and Escalation Process

Tracking and Maintaining Complaint History

Tracking and Maintaining Complaint History

Service Level Agreements

There are standard service level agreements that Dynamics Square and its customers agree upon based on priority levels of support requested by them.

Priority Management

Coverage

Response Time

High Priority

These are tasks to be finished in less than 4 hours, and cover issues directly impacting business transactions such as system access failure and sales invoices

Example - System Access Failure, Sales Invoice Issue, etc.

 

< 4 hours

Medium Priority

These are tasks to be finished in less than 8 hours, and cover issues related to business processes that do not impact the business directly, such as process errors etc.

Example - Process Error, etc.

 

< 8 hours

Low Priority

These are tasks to be finished in less than 12 hours, and cover issues such as optimization of business solution, such as reports development etc.

Example - Reports Development, etc.

 

< 12 hours

WHY DYNAMICS SQUARE?

Microsoft Dynamics Experts for your Business

Dynamics Square, Microsoft Gold Partners are the most sought-after solutions by businesses who wish to introduce digitalization in their workflows.

150+

Man Years of Expertise

Our in-depth knowledge of the products and years of expertise has enabled the Dynamics Square team to deliver services with efficiency in record less time.

100+

Subject Matter Experts

The team at Dynamics Square comes with their hands-on experience which helps them cater to issues those businesses do not know exist.

500+

Project Deliveries

Our team has efficiently and successfully completed 500+ successful projects and continues to add new feathers to our cap every day.

24*7

Customer Support

We provide round the clock customer support for all services that we offer including, implementation, upgradation, audit, consultation and so on.

13

Products & Services

We offer a complete suite of products and services for businesses to boost growth and introduce digitalization, enhancing organizational agility

99%

Customer Satisfaction

The numerous success stories and references of Dynamics Square speaks high volumes of the level of customer satisfaction the team provides.

Ready to get going?

We’d love to show you what we can do for your company.