Dynamics 365 Support Services

Delivering When You Need It Most!

As one of the most widely preferred Microsoft Partners, we are currently supporting hundreds of businesses to keep their productivity high and ensure maximum output from resources by delivering comprehensive Dynamics 365 solutions to suit their business needs and help them get maximum return on investment.

Dynamics 365 Support Services

Are you getting most out of your Dynamics 365 solution?

Every hard-earned dollar spent on the Dynamics 365 Business Solution must yield a good return for you.
Only then is the investment justified.

Is your Dynamics 365 solution working as your business needs? - Dynamics Square

Is your Dynamics 365 solution working as your business needs?

Do more with Dynamics

Use our managed service to improve your business processes and increase user skills.

Worried about wasting time seeking answers? - Dynamics Square

Worried about wasting time seeking answers?

Help when you need it

Minimise downtime with expert phone help to answer your Dynamics 365 questions.

Waiting too long for system customisations? - Dynamics Square

Waiting too long for system customisations?

Increase user engagement

Accelerate changes by using service hours and our team will quickly action user requests.

Your Business. Our Expertise!

Businesses have experienced the difference through our comprehensive solutions and services on the following solutions.

Business Central - Dynamics Square
Dynamics 365
Customer Engagement

Microsoft Dynamics NAV - Dynamics Square
Dynamics 365
Business Central

Dynamics 365 - Dynamics Square
Dynamics 365
Finance

Microsoft Dynamics AX - Dynamics Square
Dynamics 365 Supply
Chain Management

Microsoft Dynamics CRM - Dynamics Square
Microsoft Dynamics
AX

Microsoft Dynamics Marketing - Dynamics Square
Microsoft Dynamics
NAV

Power BI - Dynamics Square
Power BI

SharePoint Lists - Dynamics Square
SharePoint Lists

PowerApps - Dynamics Square
PowerApps

Office 365 - Dynamics Square
Office 365

SQL Database Auditing - Dynamics Square
SQL Database Auditing

Azure SQL Database - Dynamics Square
Azure SQL Database

We’re proud of our reputation when it comes to
Microsoft Dynamics 365 Support.

Experience your solution work better for you and your employees and make the most of your investment through
our expertise on Dynamics 365.

Technical Support - Dynamics Square Technical Support

Have all issues related to your Dynamics 365 Business Suite fixed on either phone or chat and keep your business solution up and running.

Consultations - Dynamics Square Consultations

Let our experts handle all complex tasks pertaining to Dynamics 365. This includes configurations, implementations and tasks related to database administration.

Report Development - Dynamics Square Report Development

Allow us to customize your Dynamics 365 solution. You will begin finding it easy to generate your preferred reports and take smart business decisions.

Integrations - Dynamics Square Integrations

Integrate Dynamics 365 with other business solutions for even higher productivity.

Customizations - Dynamics Square Customizations

Get your Dynamics 365 Business Suite customized such that you streamline critical business processes. Collaborations will be easy going forward.

Exclusive Webinars - Dynamics Square Exclusive Webinars

Schedule exclusive webinars with our experts to service clients better. Get more insights into Dynamics 365 through them and have new features demonstrated.

Our Developed Solutions - Dynamics Square Our Developed Solutions

Our Subscription Packages give you access to Select Apps and Packaged Solutions.

System Updates - Dynamics Square System Updates

Keep your system regularly updated by focusing solely on system growth.

Our Support in Numbers!

The relentless support that we have provided to our clients on Dynamics 365 Business Solutions has manifested itself into some staggering numbers that speak volumes about our work done so far! Given below are some highlights of our past work that will surely make you consider us:

Client Retention Rate - Dynamics Square

99%

Client Retention Rate

Support Tickets Resolved - Dynamics Square

4,696

Support Tickets Resolved

Issues Resolved within 24 Hours of Notice* - Dynamics Square

92%

Issues Resolved within 24 Hours of Notice*

Hours of Support Development - Dynamics Square

10,000+

Hours of Support Development

Lesser Cost. Higher Performance.

Dynamics Square proudly proclaims this value proposition by having been a Gold Certified Partner of Microsoft Dynamics Business Solutions for the longest time and having carried out many a successful implementation.

Given below are some of the added advantages of availing the Dynamics Square support plan:

24x7 Online Support
Portal

30+ Dedicated Support
Consultants

Support Centers in Australia, India and North America

Priority Handling (in comparison to unscheduled support requests)

Access to Microsoft certified Resources and SMEs

CRM based application (can be accessed globally)

Centralized Complaint Management and Redressal

Categorized User and Complaint Management

Instant Solution and Escalation Process

Tracking Complaints and Maintaining History of Each

Service Level Agreements (SLAs)

to Keep Your Solution Up and Running

Priority Management

Coverage

Response Time

High Priority

 

These are tasks to be finished in less than 4 hours, and cover issues directly impacting business transactions such as system access failure and sales invoices

Example - System Access Failure, Sales Invoice Issue, etc.

 

< 4 hours

Medium Priority

 

These are tasks to be finished in less than 8 hours, and cover issues related to business processes that do not impact the business directly, such as process errors etc.

Example - Process Error, etc.

 

< 8 hours

Low Priority

 

These are tasks to be finished in less than 12 hours, and cover issues such as optimization of business solution, such as reports development etc.

Example - Reports Development, etc.

 

< 12 hours

Now You Have Gone Through Everything. All Set to Begin?

Get to know from us what we can do for Your business!

GET IN TOUCH