Dynamics 365 Support Services
Delivering When You Need It Most!
As one of the most widely preferred Microsoft Partners, we are currently supporting hundreds of businesses to keep their productivity high and ensure maximum output from resources by delivering comprehensive Dynamics 365 solutions to suit their business needs and help them get maximum return on investment.
Are you getting most out of your Dynamics 365 solution?
Every hard-earned dollar spent on the Dynamics 365 Business Solution must yield a good return for you. Only then is the investment justified.
Is your Dynamics 365 solution working as your business needs?
Do more with Dynamics
Use our managed service to improve your business processes and increase user skills.
Worried about wasting time seeking answers?
Help when you need it
Minimise downtime with expert phone help to answer your Dynamics 365 questions.
Waiting too long for system customisations?
Increase user engagement
Accelerate changes by using service hours and our team will quickly action user requests.
Your Business. Our Expertise!
Businesses have experienced the difference through our comprehensive solutions and services on the following solutions.
We’re proud of our reputation when it comes to
Microsoft Dynamics 365 Support.
Experience your solution work better for you and your employees and make the most of your investment through our expertise on Dynamics 365.
Have all issues related to your Dynamics 365 Business Suite fixed on either phone or chat and keep your business solution up and running.
Let our experts handle all complex tasks pertaining to Dynamics 365. This includes configurations, implementations and tasks related to database administration.
Allow us to customize your Dynamics 365 solution. You will begin finding it easy to generate your preferred reports and take smart business decisions.
Integrate Dynamics 365 with other business solutions for even higher productivity.
Get your Dynamics 365 Business Suite customized such that you streamline critical business processes. Collaborations will be easy going forward.
Schedule exclusive webinars with our experts to service clients better. Get more insights into Dynamics 365 through them and have new features demonstrated.
Our Developed Solutions
Our Subscription Packages give you access to Select Apps and Packaged Solutions.
Keep your system regularly updated by focusing solely on system growth.
Our Support in Numbers!
The relentless support that we have provided to our clients on Dynamics 365 Business Solutions has manifested itself into some staggering numbers that speak volumes about our work done so far! Given below are some highlights of our past work that will surely make you consider us:
Client Retention Rate
Support Tickets Resolved
Issues Resolved within 24 Hours of Notice*
Hours of Support Development
Lesser Cost. Higher Performance.
Dynamics Square proudly proclaims this value proposition by having been a Gold Certified Partner of Microsoft Dynamics Business Solutions for the longest time and having carried out many a successful implementation.
Given below are some of the added advantages of availing the Dynamics Square support plan:
24x7 Online Support
30+ Dedicated Support
Support Centers in Australia, India and North America
Priority Handling (in comparison to unscheduled support requests)
Access to Microsoft certified Resources and SMEs
CRM based application (can be accessed globally)
Centralized Complaint Management and Redressal
Categorized User and Complaint Management
Instant Solution and Escalation Process
Tracking Complaints and Maintaining History of Each
Service Level Agreements (SLAs)
to Keep Your Solution Up and Running
These are tasks to be finished in less than 4 hours, and cover issues directly impacting business transactions such as system access failure and sales invoices
Example - System Access Failure, Sales Invoice Issue, etc.
< 4 hours
These are tasks to be finished in less than 8 hours, and cover issues related to business processes that do not impact the business directly, such as process errors etc.
Example - Process Error, etc.
< 8 hours
These are tasks to be finished in less than 12 hours, and cover issues such as optimization of business solution, such as reports development etc.
Example - Reports Development, etc.