Dynamics 365 Virtual Agent for Customer Service
Avoid writing code by using the Microsoft Dynamics 365 Virtual Agent for Customer Service which helps combine AI-powered chatbots with insight solutions to let customer service teams identify and subsequently automate common support issues.
Make the benefits of AI real for your business
Waste no time in creating customer service virtual agents
Power Virtual Agents offer advanced AI capabilities that help deliver exceptional customer service. They let users create powerful chatbots that help handle and resolve customer issues with utmost ease. You will not need any developer or data scientist as you get to work on a guided, no-code graphical interface.
Take better decisions and create happier customers
Use AI-driven insights to improve customer experiences by taking informed decisions. Monitor factors such as trends across channels, areas that offer scope of growth, agents whose productivity can be raised etc. all through AI capabilities and innovative features.
Make your virtual agents more useful
Integrate the products and service that you use every day with Power Virtual Agents. Use Power Automate to pick from hundreds of prebuilt connectors and build workflows if need be, in addition to using the Microsoft Bot Framework to create complex scenarios.
Why Dynamics Square?
Dynamics Square is a leading Microsoft Dynamics 365 Partner offering services, providing top-notch technology solutions and services in some of the leading Australian cities namely Sydney, Melbourne, Perth, and Brisbane. We leverage market-leading technologies, consultants, processes and proven methodologies to drive your businesses’ digital transformation. Thanks to our unwavering focus towards quality, we have a resounding client-base not just in Australia but also in other parts of the world.
Years of Expertise
Our years of expertise helps us to align ourselves with our customer’s business needs, expectations with Microsoft Business Solutions.
Our in-depth knowledge of products, technology, and Industry helps us to design the solution that align with our customer’s business needs.
Subject Matter Experts
Our highly experienced team of Professionals having the collective experience of over hundreds of successful Project implementations.