The partnership between Dynamics Square and Kaishan Compressors Australia exemplifies the transformative impact of implementing Dynamics 365 Business Central in overcoming their challenges effectively and driving sustainable growth.
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Business Overview
Kaishan is a leading manufacturer of industrial air compressors and related products, serving customers worldwide. With a focus on innovation and quality, Kaishan has established itself as a trusted name in the industry, catering to diverse sectors, including manufacturing, energy, mining, and construction.
Previously, the manufacturing company relied on Great Plains (GP) for their ERP solutions. However, due to its limited scalability, they were compelled to handle numerous tasks manually. This resulted in the utilisation of Excel sheets and spreadsheets for data management, causing inefficiencies, errors and a lack of real-time operational visibility.
Challenges They Encountered
Kaishan encountered several significant challenges in its operations, exacerbated by outdated legacy systems such as Great Plains ERP
Proposed Solution
To address these multifaceted challenges, Kaishan embarked on a comprehensive transformation initiative, leveraging Microsoft Dynamics 365 Business Central for its core operations and seamlessly integrating Expand IT for service management and planning:
The implementation of Microsoft Dynamics 365 Business Central integrated with Expand IT yielded significant outcomes and benefits for Kaishan:
Kaishan is a leading manufacturer of industrial air compressors and related products, serving customers worldwide. With a focus on innovation and quality, Kaishan has established itself as a trusted name in the industry, catering to diverse sectors including manufacturing, energy, mining, and construction.
With granular visibility into revenue and cost by profit centre and cost centre, coupled with real-time insights into service operations, Kaishan's management gained actionable insights into both financial and service performance. This enhanced visibility empowered decision-makers to allocate resources effectively, drive profitability, and optimise service delivery.
Business Central's simplified chart of accounts and robust financial management capabilities facilitated faster and more accurate financial reporting. Kaishan's finance teams were able to generate financial statements promptly, enabling timely analysis and decision-making.
The seamless integration of Expand IT with Business Central led to improved service delivery and customer satisfaction. Automated scheduling and mobile-based applications streamlined service workflows, enabling service engineers to respond promptly to customer requests and deliver exceptional service.
Business Central's advanced inventory management features improved Kaishan's ability to plan and manage inventory effectively. The solution optimised stock levels, reduced carrying costs, and ensured timely availability of critical components, enhancing operational efficiency and customer satisfaction.
Business Central's procurement planning and PO tracking capabilities enhanced communication and coordination between procurement, sales, and finance teams. This improved procurement planning, reduced lead times, and ensured timely fulfilment of customer orders.
With robust landed cost management capabilities, Kaishan gained visibility into the true cost of goods sold, enabling better cost management and pricing decisions. This enhanced visibility improved profitability analysis and supported strategic decision-making.
Business Central's modern reporting tools replaced outdated SQL-based reporting systems, enabling Kaishan to generate timely and accurate reports. This empowered decision-makers with actionable insights, facilitating strategic planning and performance monitoring.