Customer
Austrade
Products and Services
- Dynamics 365
- Dynamics 365 Customer Insights
- Dynamics 365 Sales
Industry
Food and Beverage Industry
Organization Size
1,000 - 9,999 employees
Country
Australia
Read The Story
"When you have multiple management systems, it’s really difficult to ensure that records are accurate and readily available. Every time an employee wanted to know the maintenance history of a particular asset, they would need to consult each different system and cross-reference the records. To put it simply, it was a lot of manual work."
Kelly Kane, Manager of Information Systems at Algood Food
Algood Food, a leading packer of private-label food products, has established itself as a prominent player in the food manufacturing sector. Despite its success, the company faced significant challenges with asset management due to outdated and fragmented systems. This led to inefficiencies, difficulties tracking asset maintenance, and manual processes that hindered productivity.
The Challenges Faced
Fragmented Asset Management Systems
Algood Food relied on a variety of disparate systems for asset management. These included spreadsheets, SharePoint forms, an Access-based program called CWorks, and an accessory inventory program known as WASP. Some locations even used paper forms and binders, leading to a lack of uniformity and efficiency.
Manual and Inefficient Processes
The multiple systems resulted in cumbersome processes. Employees had to consult various systems and cross-reference records to find maintenance history, which was time-consuming and error-prone. This reliance on manual work created bottlenecks and decreased operational efficiency.
Difficulty in Ensuring Accurate Records
Managing assets across different systems made it challenging to ensure that records were accurate and readily available. It led to difficulties in maintaining a clear and up-to-date overview of asset conditions and maintenance schedules.
The Solution
Algood Food decided to implement Dynaway Enterprise Asset Management (EAM) to address these challenges. The team at Dynaway worked closely with Algood Food to understand their requirements and provided a tailored solution that integrated seamlessly with their operations.
Primary Reason for Choosing Dynaway EAM
Powerful Mobile Client
Dynaway EAM’s mobile client was a key differentiator, offering an intuitive and easy-to-navigate interface compared to other solutions.
Ease of Use
The solution was easy to understand and use, requiring fewer clicks and reducing complexity in asset management.
Streamlined Implementation
Dynaway provided a smooth and efficient implementation, including initial consultations, setup guidance, and effective training.
Centralised System
Dynaway EAM offered a unified platform that consolidated asset management into one system, eliminating the inefficiencies of managing multiple disparate systems.
Improved Efficiency
The solution streamlined data entry processes and reduced manual work, leading to faster and more accurate maintenance record-keeping.
Enhanced Employee Adoption
The ease of use and effective training facilitated quick adoption among employees, with tech-savvy leads at each location helping to drive user buy-in.
Better Compliance
Dynaway EAM’s centralised records and reporting capabilities improved Algood Food’s ability to maintain compliance with various market regulations.
Future Integration Potential
The system’s capability to integrate with IoT devices and support predictive maintenance aligned with Algood Food’s future technology adoption plans.
The Outcome
Enhanced Efficiency
Dynaway EAM significantly improved the efficiency of asset management at Algood Food. The system streamlined data entry processes, reducing the time maintenance teams spent on administrative tasks. Technicians no longer needed to recall and manually record their work, leading to faster and more accurate data entry.
Improved Compliance
The centralised system made it easier for Algood Food to maintain compliance with various market regulations, including export and government requirements. The ability to quickly access and report on maintenance activities improved their handling of product recalls and compliance audits.
Future Integration and Benefits
Looking ahead, Algood Food plans to integrate IoT devices with Dynaway EAM to enhance its maintenance strategy further. By connecting assets like flow meters and scales, they aim to leverage real-time data for predictive maintenance, scheduling tasks based on actual usage rather than estimates.
Collaboration With Dynaway
The partnership between Algood Food and Dynaway has proven transformative. Dynaway EAM’s seamless integration, user-friendly interface, and effective implementation support have significantly enhanced Algood Food’s asset management capabilities. The successful adoption of Dynaway EAM has led to increased productivity, improved compliance, and a more streamlined approach to managing assets, setting the stage for future innovations and continued success.
"Our previous systems were fragmented and manual, causing significant inefficiencies. Dynaway EAM has transformed our asset management by providing a unified platform that is easy to use and highly effective. The implementation was smooth, and employee adoption has been excellent. We’re excited about the future possibilities with IoT and predictive maintenance."
Kelly Kane, Manager of Information Systems at Algood Food