Dynamics 365 Automotive Accelerator

Current day challenges of Automotive Industry

Automotive Industry is an aggregation of industries associated with the production, wholesaling, retailing, and maintenance of motor vehicles. Modern day complexities that runs anywhere between data management to customer tracking and ready availability of real time data for effective decision making poses a threat on the sustainability of the businesses in Automotive Sector. An effective CRM Solution is the need of the hour to over come those challenges and bring scalability to your organization. One cloud platform to manage the information flow, real time data availability for efficient decision making and effective customer tracking mechanism is vital for the long-term sustainability of the business. Dynamics 365 Automotive Accelerator is one such great tool that works on empowering the Automotive Businesses introduce scalability to their organization by implementing a single management system to manage their operations. The tool helps the Automotive businesses to have a better customer insight, ensure an efficient customer engagement, OEM-to-dealer-integration and follow standard practices and compliances.

Schedule appointments, test drives and engage customers – Dynamics 365 Automotive Accelerator

Dynamics 365 Automotive Accelerator works around a Common Data Model (CDM) that reveals valuable insights, connects multiple sources of data, enriching the overall customer experience and provides the business with more cross and upsell opportunities and strengthening the brand recognition and position within the industry. The solutions empower customers to schedule appointments, test drives and engage customers efficiently by availability of real time data and proactive communication.

Dynamics 365 Automotive Accelerator can be used with Microsoft Power Platform or combined with standard Dynamics 365 entities to make it easy to build solutions. Following are the capabilities of Dynamics 365 Automotive Accelerator:

Improve Businesses Processes

Customer 360 – auto form

Provides a holistic view of prospects data and their preferences

Improve Businesses Processes

B2C Portal (Power Apps portal)

An omni channel that showcases inventory browsing, car configuration, scheduling test drives, forums etc.)

Improve Businesses Processes

Service Advisor – Redesigned canvas app

Provides a holistic view of the daily appointments, car service history, access to added value services, facilitates in exceptional customer experience

Improve Businesses Processes

Lead disposition form

Provides an effective inbound lead disposition platform

Improve Businesses Processes

Opportunity form

Gives access to key details like opportunity scoring via Dynamics 365 relationship analytics for best customer engagement experience

Improve Businesses Processes

Vehicle inventory dashboard

Provides the insights into total inventory/assets cost, number of available units, aged inventory value percentage by model year, list price by model year or drill down into inventory breakdown by month received

Dynamics 365 Automotive Accelerator – Benefits – How we can support

The Dynamics 365 Automotive Accelerator provides a holistic view using the Common Data Model by merging various sources of data for deals, sales, contracts, specifications, warranties, inspection, fleets, test drives, branding, service, after-sales etc. , the tool allows automotive industry companies to reveal valuable insights to increase the overall customer experience and bring scalability to your business. Following are the benefits of Dynamics 365 Automotive Accelerator:

  • Pre-build entities
  • Best Practices
  • Vehicle and equipment management focus
  • Service and equipment sales focus
  • Native CDM support

Dynamics Square is a gold-level certified Microsoft partner and if you are interested in knowing more about Automotive Accelerator, please feel free to connect with one of our representatives.

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Frequent Questions

What is Dynamics 365 Automotive Accelerator?

Dynamics 365 Automotive Accelerator works around Common Data Model to provide a holistic view of data related to deals, sales, contracts, specifications, warranties, inspection, fleets, test drives, branding, service, after-sales etc. that helps you gain insights and bring scalability in your company for providing better customer experience.

What are the benefits of Dynamics 365 Automotive Accelerator?

The Dynamics 365 Automotive Accelerator has many fold benefits for organizations in Automobile Industry. Below are the following benefits:

  • Pre-build entities
  • Best practices
  • Vehicle and equipment management focus
  • Service and equipment sales focus
  • Native CDM support

Can Dynamics 365 Automotive Accelerator be implemented on cloud and on-premises?

Yes, Dynamics 365 Automotive Accelerator can be installed on-premises and on cloud as well.

From where I could get the licenses for Dynamics 365 Automotive Accelerator?

If you are interested in knowing more about the tool and the implementation procedure, please get in touch with one of our sales consultants.

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