Dynamics 365 Business Central
for Sales & Order Management

Enhance customer care by effortlessly consolidating orders, pricing, inventory and fulfilment in a single location using Dynamics 365 Business Central's Sales & Order Management module.

Dynamics Square is Australia's premier Microsoft Business Applications Solution Partner, enabling small and medium-sized enterprises to disrupt markets and outperform competition using the finest tailored-to-needs business-centric solutions. 

Microsoft Business Applications Solution Partner

Dynamics 365 Business Central

Unified Business Solution Catering to Growing Business

Business Central is an advanced ERP solution that offers connected business applications, real-time data access, and a centralised collaboration platform. It revolutionises the business experience by streamlining finance, operations and customer management for informed decision-making and business growth.

Business Central can be implemented in the cloud, on-premises or through a hybrid approach. If the business has expanded beyond the capabilities of your basic accounting solution or encounters hindrances due to disconnected legacy systems, Business Central provides the ideal solution for your needs.

What is Business Central?

Rank Leads by Revenue Potential

Monitor customer interactions and receive recommendations on optimising upselling, cross-selling and renewing opportunities at every stage of your sales process.

Provide Flexible Pricing and Discounts

Establish a flexible pricing and discount system customised to suit the needs of individual customers or groups of customers.

Fulfil Promised Customer Outcomes

Monitor customer contracts for swift access to pricing, discounts, delivery dates, product availability and order fulfilment information.

Enhance Cash Management

Boost cash flow through optimal inventory management and enhanced asset capitalisation governance to prolong their lifespan.

Effortlessly Integrate with Shopify

Enhance e-commerce with seamless Shopify and Business Central integration for synchronised products, inventory, customers, orders and returns.

Sales Invoicing

Generate a negotiable sales quote and subsequently convert it into a sales invoice to document the agreed-upon delivery and payment terms with customers.

Sales Order Mangement

Establishes predefined standard sales or purchase lines that can be easily added to documents such as recurring replenishment orders for efficient order processing.

Payment Management

Execute an action on an unpaid posted sales invoice to either generate an automatic credit memo, cancel the invoice, recreate it for necessary corrections, or reflect returned products.

Delivery Forecast

Helps customers know when they can expect to receive their orders by calculating delivery dates based on the business’s capabilities and available resources and inventory.

Automated Order Process

Harness AI and real-time inventory for automated and optimised fulfilment, swiftly address disruptions by reconfiguring order processes and scale efficiently with prebuilt connectors.

Sales and Order Management Functionalities

Check out how businesses worldwide gain a competitive edge by excelling in order fulfilment to meet growing business demands and scale effectively.

  • Alert Management
  • Catalogues
  • Credit Control
  • Document Format Management
  • eCommerce Integration
  • Mobile Sales
  • Order Promising
  • Price/Discount Management
  • Quote-to-Invoice Management
  • Retrospective Discount
  • Returns Management

Sales and Order Management Benefits

Business Central’s Sales and Order Management module streamlines sales and order processes with automated workflows and real-time inventory updates, efficiently handling sales inquiries from Outlook. It simplifies quote-to-cash processes by seamlessly integrating sales and accounting, offering flexibility in managing multiple customer ship-to and bill-to addresses, including direct shipment and invoicing.

Improve Order Fulfilment

Utilise rule-based fulfilment orchestration, combining real-time stock data and AI, to enhance order flow efficiency.

Manage Full Order Cycle

Acquire real-time updates on each order, spanning intake to delivery through customisable integrated dashboards.

Enhance Customer Journey

Enhance customer satisfaction through increased flexibility, enhanced transparency and consistent on-time delivery.

Unified eCommerce

The integrated eCommerce provides round-the-clock personalised ordering, hassle-free returns, self-service access to invoices and statements, etc.

Outlook Integration

Enhance response time for sales inquiries, swiftly address sales-related queries, handle service requests, and process payments seamlessly within Outlook.

Real-time Visibility

Provides a holistic view of customer engagement and transaction history by monitoring the real-time status of emails, orders and invoices.

Sales and Order Management in Industries

Dynamics 365 Business Central’s Sales and Order Management provides versatile solutions for diverse business types, from SMBs to e-commerce sellers. It facilitates scaling in the digital landscape to optimise supply and demand synchronisation and address multichannel services, including order processing, inventory, logistics, packaging and shipping.

Microsoft Dynamics 365

Manufacturing

Microsoft Dynamics 365

Trade & Distribution

Microsoft Dynamics 365

Healthcare

Microsoft Dynamics 365

Food and Beverage

Microsoft Dynamics 365

Automotive

Microsoft Dynamics 365

Pharmaceuticals

Business Central Other Modules

Check how businesses around the globe are riding the change bandwagon and transforming their business using Microsoft Dynamics 365. Join the club now to beat the competition and scale ahead.

Microsoft Dynamics 365 Success Stories

Check how businesses around the globe are riding the change bandwagon and transforming their business using Microsoft Dynamics 365. Join the club now to beat the competition and scale ahead.

Vivin Imports Embraces Microsoft Dynamics NAV To Handle Its Entire Business

Case Study

Vivin Imports Embraces Microsoft Dynamics NAV to Handle its Entire Business

The Victorian Department of Premier and Cabinet embraces digital transformation with Microsoft Teams

Case Study

The Victorian Department of Premier and Cabinet embraces digital transformation with Microsoft Teams

Austrade improves CRM, supports Australian economic strategies with Dynamics 365

Case Study

Austrade improves CRM, supports Australian economic strategies with Dynamics 365

Breville’s brewing in new markets at record pace with Dynamics 365

Case Study

Breville’s brewing in new markets at record pace with Dynamics 365

Dynamics Square helped us seamlessly transition from Sage ERP to Business Central, optimizing our Finance, Sales, Purchase, Inventory, and Warehouse functions. This led to immediate benefits, including time savings, optimized inventory, prompt payments, and reduced reconciliation time. I highly recommend Dynamics Square for ERP solutions.

Business Central offers cloud technology. It helps us bring our solution to our partners and customers faster than ever before. It has been the biggest booster for us in the entire history of SwissSalary Ltd.

Building on the top of the innovative Business Central while maintaining our powerful partnership models has been key to how we have grown our customer base by more than 25% per year.

Latest Posts & Blogs

Contemporary businesses are changing at a rate of knots using innovative business solutions to stay afloat. Know more about industry trends, challenges and opportunities in detail after going through an array of exciting blogs.

Read the blogs penned by industry-experts who know the nerve of the business to start your digital transformation journey.

Dynamics 365 Customer Insights –Your Roadmap to Success

Dynamics 365 Customer Insights –Your Roadmap to Success

Uncover the power of Dynamics 365 Customer Insights in crafting tailored customer journeys. Revoluti...

Decoding Dynamics 365 Support: Your Guide to Choose the Right Partner

Decoding Dynamics 365 Support: Your Guide to Choose the Right Partner

Find the perfect Dynamics 365 support partner customised for your business. Read more....

The Comprehensive Guide to Accounts Payable Automation & and Its Working

The Comprehensive Guide to Accounts Payable Automation & and Its Working

Unlock efficiency with accounts payable automation in Business Central. Explore key benefits for str...

Mastering Asset Tracking: A Guide to Dynamics 365 Business Central Asset Management

Mastering Asset Tracking: A Guide to Dynamics 365 Business Central Asset Management

Unlock efficient asset tracking with Dynamics 365 Business Central Asset Management. Optimise operat...

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Why Dynamics Square?

Dynamics Square is the leading Microsoft Dynamics 365 partner in Australia known for its futuristic solutions and unmatched customer service. Consult our experts, who know the nerve of the industry to transform your business today.

150+

Man Years of Expertise

Our in-depth knowledge of the products and years of expertise has enabled the Dynamics Square team to deliver services with efficiency in record less time.

100+

Subject Matter Experts

The team at Dynamics Square comes with their hands-on experience which helps them cater to issues those businesses do not know exist.

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Project Deliveries

Our team has efficiently and successfully completed 500+ successful projects and continues to add new feathers to our cap every day.

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Customer Support

We provide round the clock customer support for all services that we offer including, implementation, upgradation, audit, consultation and so on.

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Products & Services

We offer a complete suite of products and services for businesses to boost growth and introduce digitalisation, enhancing organisational agility.

99%

Customer Satisfaction

The numerous success stories and references of Dynamics Square speaks high volumes of the level of customer satisfaction the team provides.