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Dynamics 365 Intelligent Order Management: Fulfil Your Emerging Ecommerce Demands

24 July 2023
Catherine
Catherine
Dynamics 365 Intelligent Order Management: Fulfil Your Emerging Ecommerce Demands

Managing orders is a job easier said than done. Online ordering spree has made it difficult for e-tailers to keep track of their orders. Handling countless orders is, no doubt, difficult as all these orders are received from diverse geographical locations. It is here that an intelligent order management solution can help assist e-tailers in getting things streamlined. If you are in, let us discover more about Microsoft 365 Intelligent Order Management, its features, benefits, implementation and more in the blog below.

What is Microsoft 365 Intelligent Order Management?


Intelligent Order Management (IOM), a cloud-based contemporary order management product from Microsoft Dynamics 365, incorporates information into order channels and aids businesses in streamlining the order flow to their preferred fulfilment partners.

What Does Microsoft Dynamics 365 Intelligent Order Management Do?

Dynamics 365 Intelligent Order Management is an integrated online inventory visibility service developed on Microsoft Dataverse that is extremely scalable and adaptable. It provides a single, comprehensive picture of the stock placements across systems.

Distributed order management (DOM) is another method used by intelligent order management to provide real-time advice for each order, ensuring that it is filled precisely and more affordably while also enhancing supply chain effectiveness to better meet client demands.

Why do you need Dynamics 365 Intelligent Order Management?

Businesses need a solid and reliable order management system in the modern world. The ongoing online ordering spree has thrown ample light on the fact that it is necessary to have a strong order management system in place, as businesses with poor order management systems crumbled under the weight of the explosive surge in online orders.

Nowadays, customers may make purchases through a variety of channels, including social media, personalised sales, smartphone applications, and marketplaces. They anticipate quicker and more convenient methods for pickup and refunds, such as in-store pickup, pickup at a partner's site, drop-off at the closest location, QR code scanning, etc.

However, this is not the only reason why businesses require an intelligent order management and handling solution. Here are a few more reasons behind the ever-growing popularity of an IOM solution:

Platform is Well-Updated

The open and cutting-edge platform of Dynamics 365 Intelligent Order Management easily connects with the current technology stack of businesses. There are several pre-built connectors available to the users for order source, delivery, tax compliance, price calculation, and logistics services, such as Adobe Commerce, Uber Freight, Flexe, Flintfox, etc.

Integrating and Synchronising with No Hiccups

Dynamics 365 Intelligent Order Management interfaces easily with other Microsoft products as well as your current business systems. It provides you with access to a plethora of data, installation, and deployment capabilities. With little setup and training needed, as well as prebuilt connections that are already included, you can get started right away.

Order Flow is Highly Flexible

Enhance your order flow agility with the drag-and-drop capabilities in Dynamics 365 Intelligent Order Management, allowing you to quickly create, develop, and launch fresh order flows and order experiences across various channels.

Real-Time Visibility

Supply chain and e-commerce experts may model and automate responses to order limitations with Dynamics 365 Intelligent Order Management by utilising a journey orchestration designer and setting rules through friendly user experience using drag-and-drop operations sans coding.

Ideal for Working in Complex Environments

The operation of intelligent order management is intended for complicated environments with many internal as well as external systems and partners that support supply chain operations

Capabilities of Microsoft 365 Intelligent Order Management

A lot has already been said (and written) about the endless capabilities of Microsoft Dynamics 365 Intelligent Order Management business solution. However, not many first-time users are aware of the true capabilities of this innovative and cloud-powered tool.

Here is a look at some of the powerful capabilities of Dynamics 365 for Intelligent Order Management:

The Payment Feature is Integrated

Depending on the fulfilment state, the appropriate payment cycle is followed, beginning with accepting debit card payments and concluding with purchase confirmation. The firm will get the automated generation of bills to a business application when redirecting orders from on-account sales. During the order management process, these duties might be handled by an orchestration designer built into the system.

Helps Embrace Dynamic Business Models

Companies need to search for every chance to adapt to shifting business models more quickly since the speed of change in the business world is accelerating. By giving businesses the option to model and automate reactions to fulfilment restrictions, IOM enables you to respond quickly to ever-changing customer needs.

Bird’s-Eye View of Delivery Fulfillment

Regardless of where it is, get a bird's-eye view of the inventory that is accessible to make sure the right items in the right quantities are where they need to be at the right time. Dynamics 365 Intelligent Order Management also makes use of innovative machine learning models and categorisation bolstered by AI to proactively detect and manage order fulfilment restrictions, allowing you to improve on-time delivery rates while reducing operational expenses.

Gain Valuable Insights to Predict Possible Order-Oriented Issues

There are various pricing plans that you will get to explore once you check out the various packages of Dynamics 365 Intelligent Order Management. To begin with, there is a Dynamics 365 Intelligent Order Management package that lets you centralise and manage the order, right from order placement to fulfilment by making use of real-time stock, and AI capabilities.

Machine Learning Capabilities

Intelligent Order Management helps businesses reach ideal stock levels and optimise cash flow by using machine learning to discover how they respond to exceptions and provide more effective recommendations each time. Also, AI-powered capabilities make it possible for users to get their hands on a set of reliable analytical results.

Dynamics 365 Intelligent Order Management Pricing

There are various pricing plans that you will get to explore once you check out the various packages of Dynamics 365 Intelligent Order Management. To begin with, there is a Dynamics 365 Intelligent Order Management package that lets you centralise and manage the order, right from order placement to fulfilment by making use of real-time stock, and AI capabilities.

There are several other pricing options for the users to choose from. Approach Dynamics Square executives without wasting any more time.

Learn more: https://dynamics.microsoft.com/en-au/intelligent-order-management/pricing/

Want to widen the reach of your new e-commerce business?

Dynamics 365 Intelligent Order Management is here to assist you.

Dynamics 365 Intelligent Order Management Implementation

Implementing Dynamics 365 Intelligent Order Management is not as difficult as it might appear to a first-timer’s naked eye. Call the best Dynamics 365 for Intelligent Order Management experts and all your problems will be sorted in no time whatsoever.

What are the Deployment Options?

On-Premises Deployment

On-Premises deployment is preferred by all those who wish to gain total control over their data and privacy. It will be a lengthy procedure as you would be required to invest heavily in hardware and equipment. Dynamics Square is always here to help you out with the implementation requirements.

Cloud-Powered Deployment

Cloud-powered deployment of Dynamics 365 for Intelligent Order Management is preferred by all those who wish to have a centralised storage space in place for collaborating on reports and projects. You are not required to invest in hardware as all your data is saved on the cloud. Approach Dynamics Square executives to get this deployment procedure done.

Frequently Asked Questions (FAQs): Microsoft 365 Intelligent Order Management

Do 365 business applications, such as Dynamics 365 Supply Chain Management, Commerce, and Sales use Intelligent Order Management?

No. Intelligent Order Management is a stand-alone programme with no dependencies on other Microsoft Dynamics 365 commercial software programmes.

Do I have access to Intelligent Order Management locally in my order data centre?

Not quite. A cloud-oriented integrated software as a service solution, known as intelligent Order Management, was created for high-volume order transaction flows. Organisations may have order capturing or fulfilment systems on-premises even if the order orchestration process will occur on the cloud. Using the connector concept, organisations may connect to such systems as needed for their order processing.

Is an open, contemporary platform used for Intelligent Order Management?

Yes, our system gives businesses the freedom to accept orders from any order source, including traditional EDI, online marketplaces, mobile apps, and e-commerce websites. and complete orders from their 3PL, retail, drop-ship partners, warehouse, or other delivery fulfilment partners.

How do clients use AI to change how orders are processed?

Customers may make use of the Power Platform's machine learning capabilities and incorporate them into their order orchestration because Intelligent Order Management was developed on it. The decision-making and order-flow-influencing capabilities of machine learning are available to customers. Most orders are handled automatically and without human involvement using the orchestration engine's set of rules. Every time an error occurs, the orchestration engine learns how to manage it, making it more adept at managing similar situations in the future.

Conclusion

Are you ready to transform your e-commerce and business like never before? The time is ripe for you to come to terms with the powers of Dynamics 365 for Intelligent Order Management. It is a useful business tool that is preferred by businesses and companies across all major verticals, especially the ones dealing in manufacturing and/or online order fulfilment.

It is time for you to check out the various AI-powered capabilities of Dynamics 365 for Order Management and brace yourself to take your order management capabilities up by several notches.

Are you looking to meet the ever-growing e-commerce needs?

Go Digital and embrace change to stay ahead. Want to know more,

Get in touch!

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